About Forrester
Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

Phil serves CIOs with research on social business & collaboration, video, office productivity, and technology's role in the workforce experience. Phil is also a key contributor to Forrester's Workforce Technology Needs Assessments -- a survey-based methodology to help IT professionals save money and improve workforce technology use.
Prior to his current role as an analyst, Phil was a researcher on Forrester's Content & Collaboration team and a senior research associate on the Sourcing & Vendor Management team. In those roles, he interviewed hundreds of IT professionals and technology vendors while conducting primary and secondary research for research reports and consulting engagements.
Phil has a B.S. in business administration from Boston University's School of Management.
Marketers increasingly recognize the value of using online video to engage and inform consumers, create brand awareness, and even drive direct action. Similarly, corporate communications and business...
Having attended analyst events by Cisco and Polycom in the past month I'd like to share my key takeaways from the announcements for the companies' positions in the videoconferencing and...
We're excited to announce the first set of winners of the 2012 Forrester Groundswell Awards, honoring the best employee mobile, collaboration, and innovation stories. These awards are being...
When we asked 10,000 information workers globally what brands are on the devices, operating systems, and software they use for work, it came as no surprise that Microsoft dominates. More than 90% of...
In a work culture dominated by meetings, organizations continue to look to videoconferencing to cut travel by replicating the in-person experiences that employees prefer — or at least...
Special thanks to Art Schoeller, TJ Keitt, Henry Dewing, and Ted Schadler for their input I went to Cisco's Collaboration Summit last week to hear the latest from the various product teams and...
What is the state of video use by information workers?
What are other enterprises doing to empower their employees with video creation tools and YouTube-like capabilities?