Forrester

Report:

Manage Business Change To Maximize Adoption And Success

Your business keeps changing, and so must your business applications keep changing. This report will identify best practices for how to make decisions and set roadmaps and life cycles for ongoing change and maintenance to business applications, whether custom or off-the-shelf. Key considerations will include: how to identify clear business value, how to facilitate rapid application change by businesspeople on their own, how to decide about customizing and configuring off-the-shelf applications, when to upgrade to new versions of off-the-shelf applications, and how to perform good change management around continuous improvement of your applications.