PLANNED RESEARCH

Below are upcoming Forrester reports and surveys. Please note that this list does not include Quick Takes, which are driven by market events and/or client Inquiries. Dates, titles, authors, and topics of our planned research are subject to change at any time.

      • Report:

        Mobile Is Key To Unified Experiences
        July 2013

          

      • Report:

        Assess Your Multichannel Experience Quality
        October 2013

          

      • Report:

        Best And Worst Of Multichannel Experiences
        November 2013

          

      • Report:

        Build Your Multichannel Experience Road Map
        January 2014

          

      • Report:

        Digital Customer Experience Trends To Watch 2014
        February 2014

         

      • Report:

        Meet The Needs Of Today's "Connected" Customer
        May 2013

        This report will show the behaviors of today's consumers and their multi-channel habits.

     
    Loading...

    Browse

    About Forrester

    Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

    Roles We Serve

    Forrester supports leaders in 13 roles across three distinct client segments: Business Technology, Marketing & Strategy, and Technology Industry.

    Analysts & Coverage Areas

    Aligned to your professional role, Forrester's analysts are experts in the specific technologies, issues, and trends currently impacting your business.

    Forrester Leadership Boards

    Fresh thinking and collaborative problem-solving through an unmatched combination of peer networking, forward-looking analysis, and professional guidance.

    Consulting

    Our expert analysts provide custom research-based frameworks to guide you through each phase of your critical business initiatives from identifying opportunity to optimizing results.

    Community

    Connect with peers and analysts, share your views, and ask questions on key business issues.

    Blog

    Forrester analysts weigh in on the latest business and technology news.

    • BROWSE
    • Register
    • Call +1 617.613.5730
    • Cart