The Security And Risk Implications Of The Age Of The CustomerApril 2014
A document showing how security underpins the AoC and each of the supporting market imperatives (customer experience, mobile mind shift, big data, and digital disruption). It will also will address how brand and innovation are aspects that the S&R pro need to embrace to enable the business to progress. This doc will be written for S&R pros that report to the CISO and security influencers and decision-makers that report into product development and other lines of business.
Twelve Recommendations For Your Security Program In 2015November 2014
Each year, Forrester outlines 12 important recommendations for your security strategy for the coming year. We base these recommendations on hundreds of client inquiries, numerous consulting engagements, and dozens of primary research interviews with both CISOs and major security consultancies and service providers.
Spotlight: The CISO/Chief Privacy Officer RelationshipJune 2014
In this report, Forrester examines how the chief information security officer and the chief privacy officer collaborate to operationalize the successful implementation of a privacy progam that safeguards both employee and customer data in order to achieve regulatory compliance without sacrificing business outcomes.
Q&A: The Top Ten Most Important Changes To The EU Privacy DirectiveJune 2014
Major changes to the EU Data Privacy Directive are expected to be voted on and finalized this May. The changes will have far-reaching impacts on how technology management and business leaders can collect, store, access, use and transmit personal data.
Spotlight: The CMO/Chief Privacy Officer RelationshipAugust 2014
In this report, Forrester examines how the CMO and the chief privacy officer collaborate to safeguard customer data while achieving business outcomes.
Top Ten S&R Predictions For 2015November 2014
In this report, Forrester will lay out our predictions for the evolution of S&R in 2015. CISOs and S&R pros should use these predictions to guide their investment priorities for people, process, and technology.