CLIP THIS INQUIRY

Select a group :

Group Name
Create New GroupClip

Randy Heffner

Vice President, Principal Analyst serving Application Development & Delivery PROFESSIONALS

Randy serves Application Development & Delivery Professionals. He is a leading expert on architectures and design approaches for building enterprise applications that are secure and resilient in the face of continuous business and technology change. This makes service-oriented architecture (SOA) one of Randy's primary focus areas. Since enterprise applications need much more than SOA, Randy led the development of Forrester's digital business architecture, which provides a broad architectural context around SOA. For seven years, Randy has been a driving force for Forrester's research on application architecture trends, concepts, patterns, and best practices.

Particular focus areas within Randy's research include general application architecture and design issues; overall SOA strategy; SOA platform and infrastructure strategy; core SOA design concepts; Web services architecture; and standards, SOA security, SOA, and Web services management. He also covers coordination and leadership of other analysts' SOA work. Randy continues to develop strategies and structures to guide enterprises' longer-term evolution toward digital business architecture.

Previous Work Experience

Randy has extensive experience with enterprise architecture management and application architecture and design. Randy was a chief architect at Sprint, where he led enterprise architecture and standardization efforts, along with the analysis and introduction of application servers, component architectures, object-oriented development, application security architectures, CORBA, distributed transaction management, and other new technologies. His IT experience also includes technology leadership, management, and application development with a Big Five consultancy and in the retail and litigation support industries.


Education

Randy received a bachelor's of business administration from Baylor University's business school, where he was named the outstanding student in computer information systems.

Research Coverage:

Application Architecture, Application Development, Application Development Processes & Tools, Digital Business Architecture, Enterprise Architecture Domains, Enterprise Architecture Strategy and Process, Oracle, SOA & Web Services, SOA Management & Web Services Management, SOA Platforms

Refine your results

Date Range

Role

Methodology

Topics

Industry

Region

Vendor

8 results in Everything

  • Josh Bernoff

  • For Marketing Leadership Professionals

    Report:Objectives Are The Key To Social Strategy

    Strategic Plan: The Social Marketing Playbook

    Josh Bernoff, Nate ElliottJune 19, 2012

    We're several years into the social marketing boom, but still many executives are going about social strategy backward: picking technologies like Facebook or Twitter first instead of focusing on what...

    • Downloads: 3662
    • Comments: 1
    • Rating:

  • For Marketing Leadership Professionals

    Blog:Introducing the Mobile Mind Shift Index (May 1 Webinar)

    Josh BernoffApril 25, 2013

    We are in the midst of a mobile mind shift. This is not just about "mobile first" or apps. This is a complete change in the psychology of consumers. In a change in behavior that can only be called...

    • For CIO Professionals

      Report:The HERO Index: Finding Empowered Employees

      Empowered Employees Solve Customer Problems: Find Them And Help Them

      Ted Schadler, Josh BernoffJune 18, 2010

      Groundswell technologies — social, mobile, video, and cloud — put tremendous power in the hands of customers. Only empowered employees can respond at the speed of empowered customers...

      • Downloads: 932

    • For Marketing Leadership Professionals

      Charts & Figures:Men Score Higher Than Women On The Mobile Mind Shift Index

      Josh BernoffMay 05, 2013

    • For Marketing Leadership Professionals

      Report:A Global Update Of Social Technographics®

      An Empowered Report: Social Media Growth Is Centered On Social Networking

      Jacqueline Anderson, Josh BernoffSeptember 28, 2010

      While social technology behaviors are at the center of many strategy discussions around the globe, the focus should be on the changes in consumers' adoption of these behaviors. Consumers continue to...

      • Downloads: 1949

    • For CMO Professionals

      Report:Competitive Strategy In The Age Of The Customer

      Only Customer-Obsessed Companies Can Survive Disruption

      Josh BernoffJune 06, 2011

      Empowered customers are disrupting every industry; competitive barriers like manufacturing strength, distribution power, and information mastery can't save you. In this age of the customer, the only...

      • Downloads: 2774

    • For Marketing Leadership Professionals

      Blog:How the Mobile Mind Shift is different in Europe

      Josh BernoffMay 21, 2013

      As we published last month, people are in the midst of making a Mobile Mind Shift: The expectation that any desired information or service is available, on any appropriate device, in context, at your...

      • For Marketing Leadership Professionals

        Report:The Mobile Mind Shift Index

        Measuring And Analyzing The Shift In Consumers' Expectations

        Josh BernoffApril 19, 2013

        Six years into the smartphone transition, customers are making a mobile mind shift. The shifted customer expects that any desired information or service is available on any appropriate device, in...

        • Downloads: 390
        • Rating:

      • For Marketing Leadership Professionals

        Report:The Splinternet Engagement Index

        Analyzing Your Customers' Engagement Across Touchpoints

        Josh BernoffFebruary 06, 2012

        The splinternet — the fragmented world of incompatible web, social, video, and mobile touchpoints — is where your customers live now. They want to reach you in more touchpoints, but you...

        • Downloads: 625
       
      Loading...

      Browse

      About Forrester

      Forrester Research, Inc. is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology.

      Roles We Serve

      Forrester supports leaders in 13 roles across three distinct client segments: Business Technology, Marketing & Strategy, and Technology Industry.

      Analysts & Coverage Areas

      Aligned to your professional role, Forrester's analysts are experts in the specific technologies, issues, and trends currently impacting your business.

      Research
      Latest Reports
      Playbooks
      Charts & Figures
      Forrester Waves
      Planned Research
      Data
      Consumer Data
      Business Data
      Events
      Forums
      Webinars
      Workshops
      Tools & Templates
      Vendor Selection Aids
      Best Practice & Self-Assessments
      Models & Calculators
      Document Templates

      Forrester Leadership Boards

      Fresh thinking and collaborative problem-solving through an unmatched combination of peer networking, forward-looking analysis, and professional guidance.

      Consulting

      Our expert analysts provide custom research-based frameworks to guide you through each phase of your critical business initiatives from identifying opportunity to optimizing results.

      Community

      Connect with peers and analysts, share your views, and ask questions on key business issues.

      Blog

      Forrester analysts weigh in on the latest business and technology news.

      • BROWSE
      • Register
      • Call +1 617.613.5730
      • Cart