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	May 9, 2007 2007 Canadian Bank Secure Web Site Rankings Forrester's Competitive Site Assessment Ranks Seven Canadian Banks by Brad Strothkamp with Carrie Johnson, Brian Tesch, Brendan McGowan	Average: 9  (2 ratings)

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Executive Summary

Forrester evaluated the seven largest Canadian banks (Bank of Montreal, CIBC, Desjardins, National Bank of Canada, RBC Royal Bank, Scotiabank, and TD Canada Trust) using its Competitive Site Assessment (CSA) methodology. RBC Royal Bank took this year's top spot, scoring 65 out of a possible 100. Canadian secure sites have the basics covered but are limited in next-generation functions like advanced bill payment and transfer functions, eStatements, and alerts.

TABLE OF CONTENTS

• Forrester's Competitive Site Assessment For Secure Sites
• Ranking The Sites: Royal Bank Takes The Top Spot
• Best Practices Of Canadian Bank Secure Sites

RECOMMENDATIONS

• How To Build A Next-Generation Secure Site
• Related Research Documents

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