For Customer Experience Professionals

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	January 9, 2009 The 2009 European Web Design Vendor Survey Forrester Asks 46 European Interactive Agencies About Their Web Design Practices by Harley Manning with Angela Beckers

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Executive Summary

For Web site owners, choosing the right Web design vendor can be a serious challenge. Project costs are high, and agencies are becoming increasingly selective about the projects they take on. To help kick-start the vendor selection process, Forrester gathered key data for the second year in a row from 46 European Web design vendors. The data includes agency size, office locations in Europe and the UK, primary capabilities and industry expertise, languages, and 2008 revenues and project costs. Site owners beginning the process of hiring a new interactive design agency can get the critical information they need on these 46 European design agencies, which range in size from fewer than 20 employees to more than 750.

TABLE OF CONTENTS

• European Interactive Design Agencies Report In
• Choosing The Right Agency Is Harder Than Ever

RECOMMENDATIONS

• Site Owners Need To Do Their Homework Before Approaching Agencies
• Related Research Documents

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