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	July 17, 2007 Abysmal: The State Of Retention Management Organizations Woefully Unprepared To Meet Today's Legal Requirements by Barry Murphy with Claire Schooley, Michael Rasmussen, Connie Moore, Diana Levitt	Average: 9  (1 rating)

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Executive Summary

To understand how organizations retain information for legal, regulatory, and knowledge needs, Forrester interviewed information management and IT professionals from 25 different $1 billion-plus ($1B+) enterprises. We found that most are not ready to meet the requirements set forth in the Federal Rules of Civil Procedure (FRCP). In fact, retention initiatives are scattered between different departments and managed in diverse technology silos like records management (RM) and message archiving. To solve these problems and clean up retention management practices, enterprises must deal with organizational challenges first; use technology point solutions to address burning pains, such as message archiving to ease discovery of emails; and slowly evolve retention management strategies across the full enterprise.

TABLE OF CONTENTS

• Enterprises Increasingly Doubt Their Ability To Find And Produce Information
• Organizational Issues Are Often The Root Cause Of The Problem
• Immature Technology Deployments Exacerbate The Pain
• The Problem Can Be Solved, But Change Will Come Slowly

RECOMMENDATIONS

• Begin Closing The Gap Now — You Can't Afford To Wait

WHAT IT MEANS

• Those Who Don't Take Action Will Pay — Both Now And Later
• Related Research Documents

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