For Financial Services Professionals

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Executive Summary

Electronic invoice presentment and payment (EIPP) is becoming a minimum requirement for business. EIPP solutions fall into two categories — accounts receivable (AR) or sell-side solutions, focused on getting an invoice into the hands of the payer, and accounts payable (AP) or buy-side solutions, focused on receiving all invoices electronically. This report evaluates the top AR EIPP providers for prospective users. Vendor selection ultimately boils down to three factors: preferred architecture, geographic coverage, and feature/function requirements. No one vendor scored high in all areas. Avolent leads the way with the most robust feature/function set. edocs, in its own hosted environment, has the largest market presence with the most invoices processed by clients. Deskom and edocs have large geographic footprints and are better suited for multinational firms. Avolent and Deskom are better fits for IT shops that are moving aggressively toward Web services.

TABLE OF CONTENTS

• Top-Tier Solutions Do More Than Present Invoices
• Leading AR EIPP Vendors
• The Forrester Wave™ Methodology: How It Works
• No One Excels At Everything

RECOMMENDATIONS

• Removing The Complexity From AR EIPP Vendor Selection

WHAT IT MEANS

• EIPP Is All About STP — But It Won't Happen Overnight
• Supplemental Material
• Related Research Documents

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