For Enterprise Architecture Professionals

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	May 28, 2009 Across All Vertical Industry Groups, The Majority Of SOA Users Are Expanding Its Use SOA Satisfaction Is High; Usage Patterns Vary By Industry by Randy Heffner with Alex Cullen, Matt Czarnecki

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Executive Summary

Across Forrester's seven vertical industry groups, service-oriented architecture (SOA) penetration ranges from 75% among utilities and telecom enterprises to 49% for public sector enterprises. Current SOA users are, on the whole, satisfied in all verticals — enough that between 52% (public sector) and 65% (services) are expanding their use of SOA. Leading firms — and 10% of services firms —now use SOA on more than 50% of their solution delivery projects. Usage patterns vary, with different verticals leading use of SOA for internal integration, external integration, pure data access, and strategic business transformation, but the bottom line is that SOA is adding strong value across all verticals. In this report, Forrester provides pro forma "stories" that enterprise architects can use to explain why SOA matters in their vertical.

TABLE OF CONTENTS

• SOA Penetration Is Strong Across Verticals
• Telling The Story In Your Vertical

WHAT IT MEANS

• The Data Shows That SOA Is Applicable In All Verticals
• Supplemental Material
• Related Research Documents

This is an excerpt

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