Document Controls

  • View a Print Friendly version of this document

    Print
  • Toggle highlighting of search terms in this document

  • Text Size: 

    • A (normal)
    • A (larger)
    • A (largest)

For eBusiness & Channel Strategy Professionals

Primary Analyst Photo Document Information Rate this Document

September 15, 2009

Affluent Online Buyers Are Negatively Affected By The Down Economy

But They Are More Optimistic About The Future Than Average Online Buyers

by Patti Freeman Evans

with Cristina Bugnaru, Brendan McGowan

This is an excerpt

Executive Summary

In spite of their assets and optimism about their financial future and that of the US economy, more affluent online buyers believe that they have been negatively affected by the latest economic developments versus average online buyers. Thus, they intend to be cash-conservative shoppers by spending less, trading down, and researching purchases for good deals and prices. Retailers that want to attract this segment will need to not only compete on the overall value of their products and services but also focus on making product and service information conveniently accessible to these customers.

This is an excerpt

Buy Risk-Free

Price: US $499

Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.

Already a Forrester Client?
Log in to read this document.

Add to cart

Save and Share

Document Tools

Spread the word: