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For Customer Experience Professionals

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May 18, 2006

Agency.com Excels At Innovation Among European Web Design Agencies

The Forrester Wave™ Vendor Summary, Q2 2006

by Iris Cremers

with Jaap Favier, Manuela Neurauter

This is an excerpt

Executive Summary

Agency.com does a good job of researching consumer behavior across channels and stands out in collaboration, which makes it a good choice for companies that need help aligning several parties working on the same project. Its reference sites received variable scores for user experience and high scores for Brand Image, with particularly strong copywriting, visuals, and site functionality.

This is an excerpt

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