Capability maps provide the backbone of most business architecture models. On the surface, capability maps seem straightforward and uncomplicated, but in fact much thought goes into creating a model that is both simple in design and meaningful to its users. Though many organizations are creating capability maps, they are still a relatively new tool. Standard practices haven't even begun to emerge. Organizations see the value of using capability maps to improve business and IT alignment and are quickly moving ahead, experimenting with different models to find the style that works best for them.
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