For Application Development & Delivery Professionals

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	October 15, 2008 App Dev Leaders — Got Metrics? Overcoming The Metrics Challenge Is Tough But Worth It by Mary Gerush with Mike Gilpin, Diego Lo Giudice, Margo Visitacion, Wallis Yu, David D'Silva	Average: 9  (7 ratings)

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Executive Summary

Managing an application development organization is complex. App dev leaders manage staff and budgets, keep production systems healthy, and deliver new and enhanced solutions based on both custom and packaged applications. At the same time, the business wants better solutions delivered faster and cheaper. As an application development professional, you need continuous measurement to be effective. Metrics help you manage staff, vendors, systems, and projects. They demonstrate your productivity and improvement. But implementing metrics the "right" way is challenging. Data sits in various places in varying formats, and it takes a lot of time to collect, compile, and analyze the information. Plus, people really dislike being measured. It's important to take a practical — and purposeful — approach to designing your metrics program, emphasizing: 1) alignment of metrics with goals; 2) creation of your own organizational baselines; 3) tool set and data quality; 4) attention to cultural challenges; and 5) continual tuning of your program. You can overcome the metrics challenge to increase your team's value to IT and the business.

TABLE OF CONTENTS

• App Dev Metrics: They're Good, Bad, And Ugly — And You Need Them
• So What Do App Dev Leaders Measure?
• If You're Thinking Of Implementing Metrics, Roadblocks Abound
• App Dev Metrics Can Overwhelm You — So Take A Practical Approach

RECOMMENDATIONS

• Don't Fear App Dev Metrics — You Can Tame The Beast
• Related Research Documents

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