Selecting an enterprise applications vendor is a systematic process of elimination. A variety of tools are available to bring about a sound decision, but tradeoffs often occur between the level of diligence and the length of the decision process. Forrester advocates a streamlined applications selection process that avoids the traditional request-for-proposal (RFP) process, unless procurement regulations mandate it, as in government organizations. Ideally, the selection process will play out as a proof of concept (POC), whereby the customer can actually try out the software before making a long-term commitment — an opportunity made more realistic as software deployments move increasingly toward a software-as-a-service (SaaS) model.
TABLE OF CONTENTS
"Old-Fashioned" Vendor Selection Is Not An Effective Buying Process
A Sound Vendor Selection Process Consists Of Four Key Phases
Specific Situations Call For Variations To The Process
RECOMMENDATIONS
Structure The Selection Process To Achieve Results Quickly
WHAT IT MEANS
Vendors Must Let The Software Speak For Itself
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