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For Business Process Professionals

Primary Analyst Photo Document Information Rate this Document

July 20, 2007

Application Vendor Selection: Making The Process Work For You

by Paul D. Hamerman, Duncan Jones

with Sharyn Leaver, Elisse Gaynor

Average:
(8 ratings)

This is an excerpt

Executive Summary

Selecting an enterprise applications vendor is a systematic process of elimination. A variety of tools are available to bring about a sound decision, but tradeoffs often occur between the level of diligence and the length of the decision process. Forrester advocates a streamlined applications selection process that avoids the traditional request-for-proposal (RFP) process, unless procurement regulations mandate it, as in government organizations. Ideally, the selection process will play out as a proof of concept (POC), whereby the customer can actually try out the software before making a long-term commitment — an opportunity made more realistic as software deployments move increasingly toward a software-as-a-service (SaaS) model.

TABLE OF CONTENTS

  • "Old-Fashioned" Vendor Selection Is Not An Effective Buying Process
  • A Sound Vendor Selection Process Consists Of Four Key Phases
  • Specific Situations Call For Variations To The Process

RECOMMENDATIONS

  • Structure The Selection Process To Achieve Results Quickly

WHAT IT MEANS

  • Vendors Must Let The Software Speak For Itself
  • Related Research Documents

This is an excerpt

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