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January 15, 2009 How To Avoid B2B Marketing ObsolescenceCommunity Marketing Transforms The Marketing Roleby Laura Ramos with Bradford J. Holmes, Peter Burris, Jaap Favier, Zachary Reiss-Davis |
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Business decision-makers are increasingly banding together in online communities to research purchase decisions using peer insights and independent product experts. Business marketer influence is declining at a rapid pace. To remain viable, you must invest in marketing-specific databases to improve insight, automate lead management, integrate digital and traditional channels, and embrace community marketing. Measure and underscore the resulting increases in customer engagement to guarantee a presence at the executive roundtable for years to come.
This is an excerpt
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Customer Experience, Social Computing & Web 2.0, B2B Sales & Marketing, Tech Marketing Tools & Best Practices, eBusiness/eCommerce, Business-To-Business eCommerce, Marketing & Advertising, Acquisition Marketing, Interactive Marketing
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