The New Look: Interactive Marketing And Measurement Technologies
by Laura Ramos
with Elana Anderson, Chris Charron, Jennifer Joseph
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Executive Summary
Business marketers cling to marketing tactics that they admit fail to work as well as they would like. It's time to leave these outmoded methods behind, embrace interactive media, address prospects directly, and measure the impact of marketing on revenue and market share. By moving their marketing online, business-to-business (B2B) marketers will evolve from tactical demand generation to strategic ownership of the customer relationship, and they will regain their rightful place as the corporate head of customer experience, knowledge, and influence.
TABLE OF CONTENTS
B2B Marketers Are Floundering
It's Time To Wake Up To Interactive Marketing
RECOMMENDATIONS
Integration Is The Key To Success
WHAT IT MEANS
Customer Experience Takes Center Stage
Supplemental Material
Related Research Documents
This is an excerpt
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