For Enterprise Architecture Professionals

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	February 16, 2010 Bank EAs: Start Working With A Customized Business Capability Map Use Forrester's Sample Business Capability Map For Retail Banking As A Starting Point by Jost Hoppermann with Alex Cullen, Jeff Scott, Adam Knoll	Average: 9  (3 ratings)

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Executive Summary

Business-IT alignment continues to be a top priority for banks' business leaders and CIOs. The enterprise architects (EAs) who need to support these executives will find that a business capability map for banking offers a perspective on a bank's applications and architecture that resonates well with the business. Forrester has developed a business capability map for retail banking that EAs in retail banking and other banking subverticals can leverage to build a custom map for their business.

TABLE OF CONTENTS

• A Business Capability Map Helps Banks Focus And Plan Their IT Investments
• Forrester's Sample Map Identifies The Key Activities Of Retail Banking
• A Detailed View Of One Business Capability Shows Benefits For Business And IT
• The Capability Map For Retail Banking Is The Path, Not The Destination

RECOMMENDATIONS

• Banks' Enterprise Architects Can Select From Multiple Starting Points
• Supplemental Material
• Related Research Documents

This is an excerpt

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