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For Financial Services Professionals

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July 6, 2006

Bank Hapoalim Sets The Bar For Alert Services

by Cliff Condon

with Benjamin Ensor

This is an excerpt

Executive Summary

With "Poalim on time," Bank Hapoalim has launched an industry-leading alert service, giving customers greater control over their financial information. What started out as a service designed to meet a regulatory requirement has morphed into a powerful client service that helps define the bank as a customer advocate — building the perception among its clients that the bank does what is right for customers, not just what's best for the bank's bottom line.

This is an excerpt

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