For Content & Collaboration Professionals

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	September 24, 2007 How To Be A Hero: Develop An Enterprise Search Strategy by Matthew Brown with Connie Moore, Ken Poore, Shelby Semmes	Average: 9  (8 ratings)

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Executive Summary

A decision to implement enterprise search cannot be taken lightly. After all, many companies end up disappointed and frustrated with high-priced products that failed to live up to expectations. Yet, it's surprising how little effort these companies typically put into creating a compelling search experience for employees — especially given the potential productivity gains effective search implies. To avoid the failed search project trap, information and knowledge management pros should follow seven steps to maximize the impact of their search investments, while minimizing the risk of over-investing in the technology.

TABLE OF CONTENTS

• Content Growth Demands Better Information Access Tools
• Consumer Search Sets The Bar For Information Worker Expectations
• But Enterprise Search Is A Different Animal Than Consumer Search
• How To Be A Hero: Develop An Enterprise Search Strategy

RECOMMENDATIONS

• Focus On Search: More Content Drives The Need For Great Search
• Related Research Documents

This is an excerpt

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