For Content & Collaboration Professionals

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November 24, 2009 Benchmarking Your Collaboration Strategy by Rob Koplowitz, Ted Schadler with Matthew Brown, Sara Burnes	Average: 9  (5 ratings)

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Executive Summary

A companywide collaboration strategy was once a nice-to-have. No more. Even in the current economic climate, 37% of organizations surveyed in Forrester's Q4 2008 enterprise and SMB software survey consider implementing a collaboration strategy important in 2009. Two broad trends are driving this: 1) There's a critical need to drive information worker efficiency and to manage the unstructured content artifacts they produce; and 2) while the value of improved collaboration is clear, the path to success has become more complex. Navigating the organizational and technical challenges that can inhibit success requires a structured approach. To that end, Forrester has developed a tool-based methodology to add a structured input to the development of an enterprise collaboration strategy.

TABLE OF CONTENTS

• Collaboration Is Hot. Why Now?
• Why You Need A Collaboration Strategy
• Forrester's Collaboration Strategy Assessment Methodology

RECOMMENDATIONS

• Apply Rigor To The Development Of Your Collaboration Strategy
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