For Application Development & Delivery Professionals

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December 28, 2009 Best Practices In Resource Management: Put The Right People On The Right Work At The Right Time by Margo Visitacion, Mary Gerush with Mike Gilpin, David D'Silva	Average: 8  (3 ratings)

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Executive Summary

In a 2008 survey of the Application Development & Program Management Research Panel, 16 of 26 respondents stated that resource allocation and capacity planning are challenging and that their current processes are only "somewhat" effective. The economy is still forcing IT leaders to tighten their belts, but while many organizations are still cutting headcount, they must also prepare to innovate with the resources they do have. Business and IT leaders know that it's not possible to do everything, but they still must deliver on what is most critical, so they are working together to improve the diligence with which they prioritize work requests. They're also placing additional focus on the skills and resources that they have in-house and the work that these people are doing. To be at their best, IT leaders have to know that they have assigned the right people to the right work at the right time.

Keywords

• resource allocation
• capacity planning
• resource management

TABLE OF CONTENTS

• If Effective Resource Management Challenges You, You're Not Alone
• Best Demonstrated Practices In Effective Resource Management
• Best Practice No. 1: Know And Prioritize All Work
• Best Practice No. 2: Know Your Capacity To Perform All Types Of Work
• Best Practice No. 3: Put The Right People On The Right Jobs At The Right Time
• Best Practice No. 4: Implement Time Tracking And Compare Actuals To Estimates
• Best Practice No. 5: Plan For Change
• Best Practice No. 6: Tailor Tools And Processes To Your Environment

RECOMMENDATIONS

• Effective Resource Management Is A "Must," Not A "Want"
• Related Research Documents

This is an excerpt