For Content & Collaboration Professionals

Primary Analyst Photo	Document Information	Rate this Document
	November 13, 2009 Best Practices: Microsoft Office Enterprise Strategy by Sheri McLeish with Stephen Powers, Duncan Jones, Rob Koplowitz, Christopher Voce, Sara Burnes

This is an excerpt

Executive Summary

Microsoft Office licenses represent a significant ongoing cost for most organizations. Information workers spend hours every day using these applications to get their jobs done. Yet many information and knowledge management (I&KM) professionals face challenges in understanding how workers engage with these tools, finding negotiating leverage with Microsoft, and optimizing use of the applications to improve iWorker productivity and justify the investment. Firms developing their enterprise strategy for Microsoft Office productivity tools can benefit from three key best practices around workforce segmentation, license optimization, and business process improvement to ensure they get the most from their investments while keeping costs in check.

TABLE OF CONTENTS

• Microsoft Office: A Mainstay In Enterprises
• Best Practice No. 1: Categorize iWorkers By What They Need
• Best Practice No. 2: Leverage iWorker Data To Solve Overprovisioning
• Best Practice No. 3: Optimize Office Tools For Efficiency And Integration
• Forrester's Microsoft Office Enterprise Strategy Next Practices
• Identifying Your Challenges
• Related Research Documents

This is an excerpt

Buy Risk-Free

Price: US $499

Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.

Already a Forrester Client?
Log in to read this document.