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	May 20, 2008 Best Practices: Reinventing The Corporate Library by Leslie Owens with Matthew Brown, Connie Moore, Diana Levitt	Average: 8  (5 ratings)

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Executive Summary

Knowledge workers and the companies they work for will only thrive if they have the best information. People have been lulled into thinking that there are just two places where information exists: somewhere in the enterprise or on the consumer Web. They're mistaken. In many cases, essential insights, facts, and primary research are only available via sources that require subscriptions or license agreements. Meanwhile, the role of the corporate librarian — the budget-holding professional who identifies and purchases qualified information resources — is becoming increasingly marginalized. The most successful librarians follow three best practices: 1) spend strategically on resources and staff; 2) make effective content delivery the mission; and 3) redefine information to include history and people.

TABLE OF CONTENTS

• Knowledge Workers Founder When They Lack High-Quality Information
• Yet Corporate Librarians Face Information Resource Management Barriers
• How Workers Get The Information They Need
• Librarians Must Evolve To Meet New Demands
• Best Demonstrated Practices In Information Resource Management
• Best Practice No. 1: Spend Strategically On Resources And Staff
• Best Practice No. 2: Make Effective Content Delivery The Mission
• Best Practice No. 3: Redefine Information To Include History And People
• Assess Your Information Resource Management Maturity
• Forrester's Information Resource Management Next Practices
• Identifying Your Challenges
• Case Studies
• Supplemental Material
• Related Research Documents

This is an excerpt

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