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For Business Process Professionals

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August 3, 2007

Best Practices: Successfully Managing Security And Risk In A Global Supply Chain

by Patrick M. Connaughton

with Sharyn Leaver, Michael Rasmussen, Elisse Gaynor

This is an excerpt

Executive Summary

To cope with largely unpredictable events like hurricanes and terrorist attacks, leading companies are making supply chain investments to ensure that goods continue to flow through major disruptions. With all the possible scenarios, many are struggling to prioritize their supply chain risk mitigation investments. Forrester interviewed supply chain industry leaders from companies like Dell, HP, and United Parcel Service of America (UPS) and found that there is a logical starting point to being prepared. Consistently, our interviews revealed that the key to success is putting in place day-to-day processes that can scale in times of crisis. The best practices we identified with the highest return included designing networks for maximum resiliency, extending situational awareness to supplier and carrier networks, and boosting prevention efforts by integrating better security measures.

TABLE OF CONTENTS

  • Global Supply Chains Are Unprepared For High Impact Disruptions
  • Supply Chain Leaders Invest In Three High Return Risk Mitigation Areas
  • Best Practice No. 1: Design Supply Chain Networks For Maximum Resiliency
  • Best Practice No. 2: Create A State Of Total Situational Awareness
  • Best Practice No. 3: Don't Implement, Integrate Holistic Security Measures
  • Forrester's Next Practices
  • Identifying Your Challenges
  • Case Studies
  • Supplemental Material
  • Related Research Documents

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