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January 12, 2007

BPM Best Practices For Process Professionals

Use BPM As A Methodology For Business Transformation

by Colin Teubner

with Sharyn Leaver, Jamie Barnett

Average:
10 
(4 ratings)

This is an excerpt

Executive Summary

Forrester interviewed 15 user companies with experience in business process management suite (BPMS) implementations, and we uncovered vital best practices for any organization embarking on a BPM initiative. Our advice falls into three major categories: upfront planning, team structure, and technology best practices. Overall, a pragmatic approach that avoids lengthy modeling exercises and segments projects into small, quick wins is best. Next practices involve broadening the scope of BPM to drive business transformation initiatives and support the Information Workplace. This document includes a tool for measuring your organization's performance against our best practices.

TABLE OF CONTENTS

  • In Search Of Business-IT Balance
  • Best Demonstrated Practices
  • BPM Best Practice No. 1: Planning
  • BPM Best Practice No. 2: Team Structure
  • BPM Best Practice No. 3: Technology
  • Forrester Next Practices For BPM: Broadening The Scope
  • Identifying Your Process Performance
  • Measuring Your Success
  • Case Studies
  • Supplemental Material
  • Related Research Documents

Features

Feature Self-Diagnostic Tool For Business Process Management

This is an excerpt

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