For Enterprise Architecture Professionals

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	April 4, 2008 BPM Tool Usage Varies By Sector Manufacturing And Financial Services Sectors Highlight Key Differences by Ken Vollmer with Gene Leganza, Katie Smillie	Average: 7  (2 ratings)

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Executive Summary

Forrester's October 2007 US And UK Enterprise Architecture And Business Process Management Online Survey indicates that the most widely used business process management (BPM) tools fall into the integration-centric business process management suite (IC-BPMS) category and that 71% of all BPM tool usage is in this group. Human-centric business process management suite (HC-BPMS) tools came in second with 20%, and document-centric business process management suite (DC-BPMS) tools brought up the rear with 9%. However, Forrester observed that adoption patterns vary considerably by sector. To effectively guide the tools selection process, enterprise architects should be aware of the strengths of, weaknesses of, and applicable implementation scenarios for each of these product categories.

TABLE OF CONTENTS

• IC-BPMS Tools Are The Most Prevalent Across All Sectors
• The Manufacturing Sector Leads In BPM Adoption . . .
• . . . While The Financial Sector Has Stronger HC-BPMS And DC-BPMS Tool Usage

RECOMMENDATIONS

• Ensure That BPM Tools Match Process Needs
• Related Research Documents

This is an excerpt

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