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For eBusiness & Channel Strategy Professionals

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November 18, 2008

Building A Better Bank Web Site By Understanding How Consumers Choose A Bank

an introduction by Brad Strothkamp

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Executive Summary

Forrester has published a report to help financial service marketing leaders understand how consumers choose a checking and savings account provider. This report is also critical for eBusiness and channel strategy professionals. The basis for building an effective bank Web site is understanding what motivates shoppers to choose one provider over another.

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