For Sourcing & Vendor Management Professionals

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	January 25, 2008 Building An Effective Vendor Management Office by John C. McCarthy with Christine Ferrusi Ross, Francesca Bartolomey, Sean Galvin	Average: 9  (7 ratings)

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Executive Summary

Firms are ramping up their vendor management capabilities, specifically in building a vendor management office (VMO). These efforts represent a key part of firms' strategy to bring more maturity and process discipline to IT and take an "activist sourcing" approach. Companies want to drive costs down and drive IT's performance up. Vendor management no longer represents a contracting function in procurement; rather, firms have plans to create full supplier relationship life-cycle governance capabilities. Forrester has identified some key best practices for managing vendors; these include supplier tiering and supplier performance assessments.

TABLE OF CONTENTS

• Rising VMO Activity Signals Period Of "Activist Sourcing"
• The Responsibilities Of The Vendor Management Office
• Where Does The VMO Fit In The Organization?
• Best Practices For Building An Effective Vendor Management Office

WHAT IT MEANS

• The Rise Of VMO And Activist Sourcing Changes The IT Playing Field
• Related Research Documents

This is an excerpt

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