For Business Process Professionals

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	August 25, 2009 The Business Case for BI: Now More Critical Than Ever by Boris Evelson with Rob Karel, R "Ray" Wang, Charles Coit	Average: 9  (5 ratings)

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Executive Summary

Even as IT reduces or holds budgets steady in many enterprise software sectors, business intelligence (BI) initiatives remain front and center in most enterprise business and IT agendas. As the demand for pervasive and comprehensive BI applications increases, the complexity and cost of large enterprise BI implementations are not easily reduced. Therefore it is now more critical than ever to demonstrate tangible value from BI by building bulletproof BI business cases. However, challenges including the grey boundary lines around which processes and tools to include, multiple BI components that typically need to be customized and integrated, and frequent unpredictability of BI system integration efforts make BI business cases an effort not for the faint of heart. This first document in the "ROI Of BI" research series reviews the major categories of BI business cases, analyzes typical BI ROI components, and argues against building an all encompassing, enterprisewide "über-business case" for BI. Future documents in this series will provide in-depth BI ROI models based on Forrester Total Economic Impact™ (TEI) methodology.

TABLE OF CONTENTS

• The Bulletproof BI Business Case: Now More Critical Than Ever
• Get Your Feet Wet With The BI Business Cases Targeting The Bottom Line
• Business Case Development Must Evolve In Value Delivered Over Many Phases

RECOMMENDATIONS

• Simplify Your BI Business Case Before You Start
• Related Research Documents

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