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June 9, 2008 The Business Mobility ImperativeTo Remain Competitive, Establish A Mobile Operations Role Within Your Organizationby Chris Silva, Benjamin Gray with Simon Yates, Walid Saleh |
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Executive Summary
Whether brought in by employees or distributed by employers, mobile devices enable flexibility, increase productivity, and protect business continuity. However, most companies take a scattered approach to usage, procurement, management, security, and software development of mobility. Enter the mobile operations professional, an ombudsman within IT operations who drives the corporate strategy around usage, devices, networks, mobile applications, and the security and management of the data residing on these devices. Forrester sees many companies combining roles to manage everything from laptops to smartphones. But to streamline mobility decisions and maintain the edge mobility investments provide, it's critical that companies take into account the multiple elements they must manage. Forming a mobile operations role is the right path toward managing this complexity.
TABLE OF CONTENTS
- Mobility Takes Hold In Enterprises And SMBs
- It's Time To Consider Mobile Operations
RECOMMENDATIONS
- Consolidate Expertise To Control Mobility And Enhance Its Benefits
- Supplemental Material
- Related Research Documents
This is an excerpt
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