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May 7, 2007 Business Technology DefinedTechnology Management Is Changing To Deliver Business Resultsby Laurie M. Orlov, Bobby Cameron with George F. Colony, Mike Gilpin, Craig Symons, Marc Cecere, Alex Cullen |
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Executive Summary
Every aspect of the enterprise is increasingly embodied in the technology it uses, from process application-driven business operations to Internet-based interactions with customers and suppliers. Although today, only a few enterprises recognize the implications of this trend, within five years most will realize that this "business technology" (BT) is vital to delivering business results. Enterprises will embrace the competitive potential of technology and actively manage its use. BT providers will hone offerings to enhance business results, flexibility, and configurability.
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