More than 150 clients voted in Forrester's survey of opinions on 15 controversial software licensing policies, and their responses give a damning indictment of these policies and the companies that apply them. This report summarizes the survey's results and identifies five particularly egregious issues that received almost unanimous condemnation. It also explains how fundamental changes in the technology world have brought software buyers new power to push back against unreasonable rules, and recommends some strategies to drive change from your software vendors.
TABLE OF CONTENTS
Software Charges That Don't Relate To Value Annoy Buyers And CIOS
Buyers' Votes Identify Five Widely Disliked Policies
Software Companies Will Make Licensing Fairer, If Customers Demand It
RECOMMENDATIONS
Buyers Can Drive Change By Aligning Against These Foul Five Policies
Supplemental Material
Related Research Documents
This is an excerpt
Buy Risk-Free
Price: US $499
Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.
Already a Forrester Client? Log in to read this document.