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	November 16, 2009 Case Study: Baker Tilly Virchow Krause Builds Trust With Strong Authentication Customer Data Is Accessible Yet Safe Whether Users Are Connected Or Not by Bill Nagel with Robert Whiteley, Allison Viglianti

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Executive Summary

Matt Jennings at Baker Tilly Virchow Krause needed to overhaul the accounting and advisory firm's security processes and technologies to ensure ongoing regulatory compliance and customer confidence. Replacing the company's use of a single password as the sole means to control access to sensitive client data with strong multifactor authentication (MFA) was the logical place to kick off this effort. Jennings started with a clear vision of the solution and stuck to it, gained and kept the trust of the firm's partners, and worked to achieve a thorough understanding of the people, processes, and technology that would be affected by MFA. As a result, the firm has more strongly secured access to data, improved its compliance posture, and demonstrated its commitment to its clients.

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