For Infrastructure & Operations Professionals

Primary Analyst Photo	Document Information	Rate this Document
	June 16, 2009 Case Study: Learning From GlaxoSmithKline's Cloud-Based Email Decision Process How GlaxoSmithKline Decided To Move To Microsoft Online Services by Christopher Voce with Ted Schadler, Ben Echols, Lauren E. Nelson

This is an excerpt

Executive Summary

GlaxoSmithKline is moving approximately 90,000 email users to Microsoft's Exchange Online, a cloud-delivered service. To make the decision, GlaxoSmithKline (GSK) went through a rigorous internal discovery process to calculate costs, find dependencies, and analyze its workforce. The result is that GSK is able to optimize its messaging and collaboration platform to meet the full range of its end users' requirements — while saving on its ongoing costs. To make your own cloud-based opportunity, learn from GSK's experience and: 1) analyze your workforce needs; 2) tier your workforce to optimize costs; and 3) calculate your own fully loaded costs.

This is an excerpt

Buy Risk-Free

Price: US $499

Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.

Already a Forrester Client?
Log in to read this document.