For CIO Professionals

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	July 24, 2007 CIOs: Avoid IT Marginalization On The Path To BT CIOs Settling For Operational Maturity Must Strive For IT Excellence by Bobby Cameron with Alex Cullen, Laurie M. Orlov, Bo Belanger	Average: 10  (2 ratings)

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Executive Summary

CIOs face marginalization. CEOs continue to treat IT as a cost center, as they don't see IT as a proactive source for business improvement or innovation. To better understand this situation, Forrester conducted an IT excellence survey and found that CIOs are marginalizing themselves. We found that IT is doing a great job of managing IT operations and aligning investment budgets and portfolios with business organizations and strategies. But CIOs have done much less to drive business results, manage IT operations' relationship with the business, or help drive technology-based business innovation. To make matters worse, emerging business technology (BT) will bring even greater demand for technology-based business results and innovation. CIOs who don't invest in overall IT excellence will find themselves relegated to the IT engine room while business execs take on the technology-based innovation role.

TABLE OF CONTENTS

• CIOS Fight To Avoid Marginalization
• But CIOs Marginalize Themselves By Concentrating On Well-Run IT
• Emerging Business Technology Raises The Bar For IT Excellence
• CIOs: Self-Assess Your IT Excellence To Avoid BT Irrelevance

RECOMMENDATIONS

• Use Transparency To Help Drive IT Excellence

WHAT IT MEANS

• CIOs Misjudging Their Level Of Marginalization Face A Cold Shower
• Supplemental Material
• Related Research Documents

This is an excerpt

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