For CIO Professionals

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	February 7, 2007 Closing The CEO-CIO Gap CEOs And CIOs Need Loftier Aspirations For IT's Contribution by Laurie M. Orlov with Bobby Cameron, George F. Colony, Bo Belanger	Average: 8  (5 ratings)

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Executive Summary

IT executives continue to cite IT-business alignment as a key worry; at first glance, however, they shouldn't worry — the boss likes them. On deeper reflection, many CIOs and their shareholders should worry because CEOs don't expect much proactive behavior from IT. Forrester's survey of top executives probed CEOs about their view of their CIOs and IT organizations. On the plus side, CEOs seem to be generally satisfied with IT and CIOs — most of all when hired personally, seated at the executive table, and experienced in the job. Unfortunately, CEOs admit to low expectations of the role that IT plays in the enterprise in terms of contribution to innovation, process improvement, and asset management. CIOs own half the responsibility for shaping the CEO's low expectations — which means educating the boss to expect more.

TABLE OF CONTENTS

• On The Plus Side, Most CEOs Think Positively About IT
• Now For The Bad News: Happy CEOs Have Low Expectations Of IT
• CEOs' Low Expectations Position Their Firms For Future IT Stagnation
• CEOs Must Educate Themselves And Raise Their Expectations Of IT

RECOMMENDATIONS

• CEOs Must Hire And Develop The Right CIOs For The Business

WHAT IT MEANS

• Firms With Low IT Expectations Won't Attain BT Status
• Related Research Documents

This is an excerpt

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