For Vendor Strategy Professionals

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	May 13, 2009 Clouds Appearing In The Sky Of Outsourcing How Outsourcing Providers Can Turn Cloud Computing And SaaS From Threats Into Opportunities by Stefan Ried, Ph.D. with Pascal Matzke, Miroslaw Lisserman	Average: 10  (1 rating)

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Executive Summary

While cloudy vendor marketing is creating customer confusion, cloud computing represents a powerful force that will change the IT services landscape. Public and private clouds in particular represent a new paradigm for provisioning enterprise IT infrastructure services. The first wave of cloud services will provide benefits to self-contained enterprises, while the second wave of clouds will primarily address outsourced IT infrastructures. Some service provider strategists perceive cloud services as a threat to their business. But in this report, Forrester introduces an alternative approach to enable outsourcing providers to benefit from close collaboration with SaaS application vendors for cloud-based services.

TABLE OF CONTENTS

• Technology Populism Drives The First Wave Of Cloud Adoption
• Outsourcing Providers Can Initiate The Second Wave Of Cloud Adoption

RECOMMENDATIONS

• Outsourcers Can Turn Clouds And SaaS From Threats Into Opportunities
• Related Research Documents

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