For Content & Collaboration Professionals

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	January 6, 2010 Collaboration Needs Will Fuel A Smartphone Surge The Surge Can Be Funded Through A Bring-Your-Own Smartphone Strategy by Ted Schadler with Matthew Brown, Brownlee Thomas, Ph.D., Michele Pelino, Peter Schmidt	Average: 10  (2 ratings)

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Executive Summary

Employees, aka consumers, are mad about smartphones, attracted by the ability to email, collaborate, and work with documents from anywhere. Fourteen percent of information workers across the US, Canada, and UK already use smartphones to do work today, and another 64% would like to. That demand, coupled with the willingness of some employees to share the cost of a monthly mobile plan, sets the stage for a surge in the use of personal smartphones for information work. Information and knowledge management professionals should immediately call for a formal bring-your-own (BYO) smartphone strategy, establish a sliding scale for when to reimburse employees, and pressure mobile carriers to cut costs across corporate-liable and personally liable plans.

TABLE OF CONTENTS

• 2010 Is The Year Of The Smartphone Surge
• Smartphones = Be Productive Everywhere
• The Smartphone Surge: iWorkers Gotta Have 'Em
• IT Professionals Also Expect A Smartphone Surge
• Build A Bring-Your-Own Smartphone Strategy

RECOMMENDATIONS

• Seven Ways To Support The Smartphone Surge
• Related Research Documents

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