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For Business Process & Applications Professionals

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September 20, 2006

Comparing The ROI Of SaaS Versus On-Premise Using Forrester's TEI™ Approach

by R "Ray" Wang

with Eric G. Brown, Jon Erickson, Will McEnroe, Emily Van Metre

Average:
(2 ratings)

This is an excerpt

Executive Summary

While adoption of software-as-a-service (SaaS) has become widely accepted in CRM, usage in ERP continues to play catch-up. Consequently, firms evaluating various deployment options should consider evaluating both SaaS as well as traditional on-premise options beyond the pure cost tradeoffs. Depending on the business models and economic drivers, differences in business benefits, flexibility, and risk are important when comparing these deployment options. This document, the third in a series, builds upon the on-premise and SaaS models of the first two reports and evaluates four scenarios using Forrester's Total Economic Impact™ (TEI) methodology for 50, 100, 250, and 500 users.

TABLE OF CONTENTS

  • Applying The TEI Model To SaaS Versus On-Premise Evaluations

RECOMMENDATIONS

  • Evaluate SaaS Versus On-Premise Using An ROI Approach

WHAT IT MEANS

  • TEI Depends Not Only On Number Of Users But Also On Number Of Sites
  • Related Research Documents

Features

Feature Scenario No. 1: Medium-Small Business With 100 To 249 Employees And 50 Users

Feature Scenario No. 2: Medium-Small Business With 250 To 499 Employees And 100 Users

Feature Scenario No. 3: Medium-Large Business With 250 Users

Feature Scenario No. 4: Large Enterprise With 2,500 Employees And 500 Users

This is an excerpt

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