For IT Services Professionals

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	March 9, 2006 CompuCom Is A Strong Performer For Integrated Desktop And Service Desk Outsourcing The Forrester Wave™ Vendor Summary, Q1 2006 by Tom Pohlmann with Robert McNeill, Paul Roehrig, Ph.D., Leigh Powers, Olivia Ester

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Executive Summary

CompuCom began the transition to a full-services provider in the late 1990s as the VAR markets, and many of the competitors in those markets, began to feel the pressures of declining margins and increased competition. With private equity backing, CompuCom now boasts an approximated $500 million services business focused on distributed management, having recently scaled through the acquisition of GE IT Solutions. CompuCom concentrates on service desk and desktop management. Smaller enterprises that employ a selective sourcing strategy and want a best-of-breed provider should include CompuCom as part of their RFP process.

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