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For Customer Experience Professionals

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May 18, 2006

Conchango Leads In The Field Of European Web Design Agencies

The Forrester Wave™ Vendor Summary, Q2 2006

by Iris Cremers

with Jaap Favier, Manuela Neurauter

This is an excerpt

Executive Summary

Conchango is a UK-based agency that stresses iterative design, client management skills, and lots of client face time to resolve issues. The agency has an articulated set of mostly high-touch collaboration tactics that include sharing personas, user testing results, and case studies with technology and branding partners as a way to align goals. Reference sites received top marks for user experience and strong scores for Brand Image, making this agency suitable for any type of engagement.

This is an excerpt

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