with Jaap Favier, Kim Le Quoc, Evadne Cokeh, Alice Bresciani
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Executive Summary
Today's agencies fail to help marketers engage with consumers, who, as a result, are becoming less brand-loyal and more trusting of each other. To turn the tide, marketers will move to the Connected Agency — one that shifts: from making messages to nurturing consumer connections; from delivering push to creating pull interactions; and from orchestrating campaigns to facilitating conversations. Over the next five years, traditional agencies will make this shift; they will start by connecting with consumer communities and will eventually become an integral part of them.
TABLE OF CONTENTS
Advertising Is Stretched . . . And May Soon Snap
Agencies Must Change To Keep A Place In The Value Chain
The Connected Agency
Marketers: Is Your Agency Connecting?
WHAT IT MEANS
The Marketing Ecosystem Responds
Supplemental Material
Related Research Documents
This is an excerpt
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