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For Consumer Product Strategy Professionals

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August 17, 2007

Consumer BSP Selection

Price, the Bundle, and What Else?

by Doug Williams

with Joe Laszlo, Julie A. Ask, Amanda Guzman

This is an excerpt

Executive Summary

Jupiter Research fielded an online consumer survey in January 2007 to examine factors influencing consumers' selection of dial-up and broadband Internet access providers. This report explores the results of that survey, identifies key segments within the market for Internet access, and recommends specific marketing strategies for broadband service providers (BSPs) to implement in order to increase customer acquisition.

TABLE OF CONTENTS

itemExecutive Summary

itemOverview of Consumer BSP Selection Findings

itemCase Studies

itemReport Methodology

This is an excerpt

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