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March 24, 2006

Contextual Learning Boosts Performance

by Claire Schooley

with Kyle McNabb, Connie Moore, Eric Kim

This is an excerpt

Executive Summary

The convergence of learning and work launches a new era for supporting the needs of workers to learn while they work. While eLearning courses and classroom instruction will always have their place, today's workers often don't have the time to take formal courses composed of many lessons. Instead, these workers need on-the-spot training available in the many personalized tools and resources they interact with to reach peak job performance. Meeting this need prompted two large enterprises, IBM and Nike, to make learning contextual — delivering learning in bite-size pieces and integrating it into the work environment while minimizing work disruption. While each took different contextual learning approaches, both boosted worker performance.

This is an excerpt

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