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For Customer Experience Professionals

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January 13, 2006

Coremetrics Online Analytics Leads The Web Analytics Market

The Forrester Wave™: Vendor Summary, Q1 2006

by Nate L. Root

with Bob Chatham, Caroline L. Carney

This is an excerpt

Executive Summary

Coremetrics is a top-tier Web analytics vendor with a deep retail client base comprised of top brands like Eddie Bauer, Staples, and Victoria's Secret. The vendor no longer commands sole possession of the top spot from a technology perspective, but complements a still-solid offering with superb customer service that drives the vendor to be one of the market leaders.

This is an excerpt

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