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For Content & Collaboration Professionals

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April 12, 2007

How To Create A Knockout Collaboration Strategy Document

by Erica Driver

with Connie Moore, Matthew Brown, Gene Leganza, Shelby Semmes

Average:
(24 ratings)

This is an excerpt

Executive Summary

During the past two years, Forrester has helped dozens of IT strategists, architects, service owners, and information and knowledge management professionals develop enterprise collaboration strategies. Collaboration strategy documents are essential tools for helping to form or reaffirm a collaborative culture and establish a single set of internal standards for collaboration and communication in the enterprise. Best practices for developing a collaboration strategy document include: 1) drafting your strategy document as a presentation, rather than a word processing document, and 2) creating sections that describe the business drivers, vision statement, definition and scope, guiding principles, maturity model, business case, gap analysis, architectural road map, and next steps.

TABLE OF CONTENTS

  • Why Develop A Collaboration Strategy?
  • The Optimal Format: Presentation Slides
  • Don't Omit Or Skimp On The Critical Elements

RECOMMENDATIONS

  • Enterprise Architects: Use A Strategy Document To Drive Consensus
  • Information And Knowledge Management Pros: Contribute Domain Expertise
  • Related Research Documents

This is an excerpt

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