For Sourcing & Vendor Management Professionals

Primary Analyst Photo	Document Information	Rate this Document
	August 17, 2009 Creating Improvement Incentives In Application Outsourcing Contracts by Bill Martorelli with Christine Ferrusi Ross, Elizabeth Rose

This is an excerpt

Executive Summary

Both suppliers and their clients continue to struggle with how to price applications outsourcing (AO) relationships for the best alignment of interests and shared risk. But only a relative minority of clients are ready for the leap to managed outcome contracts. As a result, clients using other contract structures like staff augmentation or work volumes should attempt to balance supplier costs and concessions in their application outsourcing relationships by extending carrots along with the stick of rate renegotiation in the form of incentive clauses.

This is an excerpt

Buy Risk-Free

Price: US $499

Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.

Already a Forrester Client?
Log in to read this document.