Document Controls
For Infrastructure & Operations Professionals
| Primary Analyst Photo | Document Information | Rate this Document |
|---|---|---|
|
March 3, 2006 Customer-Designed Next-Generation Network ArchitectureA Conceptual Architecture For Next-Generation Network Agilityby Larry Velez with Michelle de Lussanet, Henry Peyret, Ellen Daley, Lisa Pierce, Andrea Carini |
Average: 6
(1 rating)
|
This is an excerpt
Executive Summary
Many telcos' next-generation network (NGN) plans risk getting off on the wrong foot. Reliance on vendors and silver-bullet standards like IP multimedia subsystems means that telcos are likely to miss out on a unique opportunity to align themselves more closely with their customers. Obtaining this alignment demands a customer-centric architecture that embeds agility into infrastructure and application development. This requires time to develop a complete NGN architecture that includes IT systems serving customer segments in different lines of business. Forrester has developed a conceptual architecture of eight NGN capabilities — best practices — to put the customer in the center of the telco's business. This is an essential step for telcos to consider prior to physical implementation.
TABLE OF CONTENTS
- Telcos Are Preparing For A Next-Generation Network
- NGN Architecture Considerations For Telcos To Build Customer Centricity
WHAT IT MEANS
- Customer Centricity Requires Telco Agility
- Supplemental Material
- Related Research Documents
This is an excerpt
Buy Risk-Free
Price: US $499
Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.
Already a Forrester Client?
Log in to read this document.
