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	February 11, 2009 Deriving Value From Global Managed Network And Telecom Services Outsourcing Helps MNCs Avoid Upfront Capital Spending And Enjoy Business Benefits From New Convergence Technologies Sooner by Brownlee Thomas, Ph.D. with Andrew Parker, Sean Galvin	Average: 10  (1 rating)

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Executive Summary

Most large multinational corporations (MNCs) will buy more provider-managed international network and telecommunication services during the next three years to help insulate their business from the anticipated multiyear global economic recession. Sourcing and vendor management organizations that have good visibility into overall network and telecom (N&T) spending improve their company's ability to assess the costs, risks, benefits, and flexibility factors (a combination that Forrester calls the Total Economic Impact™ \[TEI\]) that outsourcing N&T operational management would have on their business. More often than not, a thorough TEI assessment of N&T leads global companies to begin or expand wide-area network (WAN) outsourcing and convergence-related management. Their rationale for doing this includes a desire to: 1) optimize past technology investments; and 2) avoid or reduce new and future technology investments.

TABLE OF CONTENTS

• Why Global Organizations Will Outsource More Telecom
• Most MNCs Are Interested In Third-Party WAN Management
• MNCs Mostly Use Telcos For Third-Party Convergence Management

RECOMMENDATIONS

• Use TEI To Decide If Telecom Outsourcing Is Your Best Option

WHAT IT MEANS

• Experience Helps MNC s Benefit More From Telecom Outsourcing

ALTERNATIVE VIEW

• Firms With Strong ICT Capabilities Will Resist The Outsourcing Wave
• Related Research Documents

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